Net Promoter Score
Net Promoter Score®, or NPS®, measures customer experience and can predict business growth. Our partner Agency Revolution has developed a tutorial to help you understand NPS, and how you can use this proven metric to increase client retention and gain referral business. Download Agency Revolution’s NPS quick guide to learn more!
Want to learn even more about NPS?
Check out our Agency Revolution Westfield member page to request a demo of Agency Revolution’s marketing automation solution which includes a pre-built NPS campaign. With this feature, you’ll quickly and easily understand how your clients feel about your agency so you can turn detractors and passives into promoters and promoters into advocates!