Agency News
October 2025
This Month’s Featured Content
WATCH: What’s ahead for Westfield Small Business
You now have a stronger, more responsive operation to help drive growth for your agency. Hear the story in “A Year of Meaningful Changes” with Andy Rose, Head of Small Business for Westfield (6 min).
WATCH: Investing in Your Success: What's Next with Personal Lines
“We're no longer navigating headwinds. We're stepping into a stronger, more focused phase of growth.” Learn more in this 5-minute video on “A Year of Transformation” with Corey Vigliucci, Director of Sales & Underwriting for Westfield Personal Lines.
See How Ting is Saving Lives, Lowering Costs, and Building Loyalty — All at No Cost.
An electrical fire occurs every 10 minutes in the U.S., and you could help prevent the next one simply by recommending Ting. Your eligible customers can enroll anytime during their policy period. Learn how to get started.
Does Your Small Business Need Cyber Insurance?
Nearly half of all cyberattacks target small businesses. Yet, many are still unprotected against the fallout from such attacks. In this article, we’ll break down why cyber insurance matters, what it protects, how much it costs, and how to choose the right coverage for your business.
Boost Your Sprinkler Grade: The Ultimate Inspection Checklist
Proper preparation can help you avoid costly deductions and ensure your sprinkler system meets key safety standards. Use this easy-to-follow checklist to get inspection-ready and improve your chances of earning a higher sprinkler grade—which could lead to better property insurance rates.
Trends and Challenges
Industry Insights
Tell Your Agency’s Story: How to Stand Out in the Insurance Market
"Imagine your insurance agency being featured on the front page of a magazine cover 10 years from now—what would the headline say?" In this article, learn how to use storytelling to help your agency stand out in the insurance market.
How to Overcome the Most Common Challenges Facing Insurance Agencies
"If there’s one thing that unifies independent insurance agencies, it’s the common challenges they face day in and day out. We’ll give you the insights into how you can make your agency look amazing and get found, so you can sell more and service better."
The Future of AI in Insurance: 2025 Predictions
According to a 2024 Deloitte survey, 76% of U.S. insurance firms have already implemented generative AI capabilities in at least one business function. Yet AI implementation challenges persist. Learn more about what 2025 holds for AI in the insurance industry.
Why the Future for Brokers is Data-Driven
The latest Insurance Age Pulse survey explores how brokers are using data insight to guide business strategy, and reveals why more now see data as an essential factor for growth. Rachel Gordon reports
Top 4 Marketing Strategies Ranked by Insurance Agencies
Of the four marketing strategy categories, Content, Search Engine, Traditional, and Word-of-Mouth marketing, here is how insurance agencies ranked each of these in terms of success.
5 Ways to Prepare for the End of the Hard Market
For a long time, the hard market has made it difficult for agents to offer their clients the coverage they want at affordable prices — assuming coverage was available at all. Now, there are signs that this is changing. Before the hard market ends, agencies can position themselves for a successful soft market by taking these five steps.
What Young Agents Want
"Optimism overall seems to be struggling among the young agents responding to the survey. According to the survey’s results, young agents said they felt less optimistic about the future of the agency system as well as their career choice compared to last year’s survey. The tough insurance market may play a role." Learn more from this intriguing new survey.
Workers' Compensation: Are Headwinds Coming?
In the workers' compensation market, the only constant is change. Learn about the emerging challenges and risks that will shape the workers' comp landscape over the next few years.
Hard Market Challenges Spur Opportunities for Independent Agents
Despite the hard market, some agencies are thriving by diversifying their business, investing in retention programs, and preparing for future success. Learn about the key strategies that high-growth agencies are employing to stay ahead.
How Agents Can Find More and Better Leads
Digital performance marketing involves a partnership with an individual, a company or a network that delivers high-quality leads to insurance agents on a commission basis. More cost-effective options are becoming more directly accessible to agents in 2024.
Observations and Opportunities
Claims Corner
September is Preparedness Month | How to Prepare for a Hurricane
Being prepared for a hurricane can help minimize the storm’s impact and speed up the recovery process. While meteorologists typically warn when a hurricane is developing, these storms are unpredictable, and there may not be enough time to get ready. That’s why it’s essential to proactively share clear steps to help customers prepare their homes and families before a storm becomes imminent.
Hurricane Preparedness Social Media Posts
By sharing these posts with your network, you play a vital role in increasing awareness and encouraging hurricane preparedness across your community. A single post can remind someone to make a plan, restock emergency supplies, or stay informed—actions that could ultimately save lives.
Property Insurance Claims Checklist
Our property insurance claims checklist helps homeowners and business owners be ready for when a loss strikes. Whether your home or business was impacted by water, lightning, fire, or storm damage, having a property insurance claims checklist can help you take the right steps to get back to normalcy as quickly as possible.
The Commercial Auto Claims Process: What You Need to Know
Whether it’s a minor fender bender or a serious collision, accidents involving your company’s vehicles can be stressful. Having a clear plan in place can help ensure a smooth claims experience and get your team back on the road with minimal business interruption.
How to Prevent Ice Dams: A Homeowner's Guide
Winter weather brings snow, ice, and fluctuating temperatures that can wreak havoc on your home — especially your roof. One major hazard to watch for is ice dams. Left unchecked, ice dams can lead to costly roof repairs, water damage, and even structural issues.
5 Most Common Causes of House Fires & How to Prevent
House fires are statistically more likely to occur during the winter months. Discover the top causes of house fires and essential prevention tips to help keep you and your clients safe. This informative guide covers key areas, from cooking and heating to electrical faults, smoking, and candles.
Customers Can Report Claims Through MyWestfield
Customers who log into their MyWesfield account can report certain home and auto claims digitally. This user-friendly platform helps ensure that customers receive rapid assistance from our dedicated Customer Care Team, enabling a personalized and efficient claims process.
Explore More Content