You’re invited to connect with Westfield Small Business and Personal Lines leaders and hear about the investments, actions and strategies we’re implementing to move forward together with you and your teams. Let’s make the pivot together and thrive in this new environment. Please join us to exchange ideas and pursue the possible!

Key Note Speaker - Chip Bell

A renowned keynote speaker on customer loyalty and service, Chip is also an author of several best-selling books including Take Their Breath Away, Service Magic, Managing Knock Your Socks Off Service, Magnetic Service and Kaleidoscope: Delivering Innovative Service That Sparkles. His newest book, Inside Your Customer’s Imagination will be released the first week in September.

Dr. Bell has appeared live on CNBC, Fox Business, Bloomberg TV, CNN and his work has been featured in Fortune, Wall Street Journal, Forbes, Businessweek, Entrepreneur magazine and Inc. magazine. In 2020, Global Gurus ranked Chip for the sixth year in a row in the top three keynote speakers in the world on customer service.

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