Agency News
April 2025
This Month’s Featured Content
Sara Tester Named AVP, Distribution Management & Marketing
This exciting change underscores our dedication to continuous improvement, fostering stronger collaboration and sustainable success, all aimed at empowering your agency to thrive with Westfield.
WATCH: Westfield Personal Lines Outlook: Stronger Together in 2025
The past few years have tested our industry—but through it all, your commitment and resilience have stood out. As we enter 2025, check out a quick video message from Terry McClaskey, Vice President of Standard Lines, reflecting on the progress we made last year and where we’re focused next.
Westfield Responds to Growing Flood Threats with $750K Donation and Expanded Insurance Coverage Add-on Options
Westfield, a global property and casualty insurance company, is addressing growing flood risks by expanding its protection options for U.S. homeowners by offering an inland flood coverage add-on designed to help reduce the insurance gap for those living outside historical high-risk flood zones.
Exciting Changes Ahead for MyWestfield®
Updates are on the way to help make MyWestfield faster, more intuitive, and more personalized for your customers. With a refreshed design, improved navigation, and new tools, it will be easier than ever for customers to manage their accounts.
Unlocking the Full Potential of SuretySync
Now that you’ve heard about SuretySync, we want to highlight the comprehensive features that make this platform the ultimate solution for bond management.
Key Westfield Updates & Information
Trends and Challenges
Industry Insights
5 Ways to Prepare for the End of the Hard Market
For a long time, the hard market has made it difficult for agents to offer their clients the coverage they want at affordable prices — assuming coverage was available at all. Now, there are signs that this is changing. Before the hard market ends, agencies can position themselves for a successful soft market by taking these five steps.
The Future of AI in Insurance: 2025 Predictions
According to a 2024 Deloitte survey, 76% of U.S. insurance firms have already implemented generative AI capabilities in at least one business function. Yet AI implementation challenges persist. Learn more about what 2025 holds for AI in the insurance industry.
What Young Agents Want
"Optimism overall seems to be struggling among the young agents responding to the survey. According to the survey’s results, young agents said they felt less optimistic about the future of the agency system as well as their career choice compared to last year’s survey. The tough insurance market may play a role." Learn more from this intriguing new survey.
Workers' Compensation: Are Headwinds Coming?
In the workers' compensation market, the only constant is change. Learn about the emerging challenges and risks that will shape the workers' comp landscape over the next few years.
Hard Market Challenges Spur Opportunities for Independent Agents
Despite the hard market, some agencies are thriving by diversifying their business, investing in retention programs, and preparing for future success. Learn about the key strategies that high-growth agencies are employing to stay ahead.
How Agents Can Find More and Better Leads
Digital performance marketing involves a partnership with an individual, a company or a network that delivers high-quality leads to insurance agents on a commission basis. More cost-effective options are becoming more directly accessible to agents in 2024.
Observations and Opportunities
Claims Corner
How to Prevent Ice Dams: A Homeowner's Guide
Winter weather brings snow, ice, and fluctuating temperatures that can wreak havoc on your home — especially your roof. One major hazard to watch for is ice dams. Left unchecked, ice dams can lead to costly roof repairs, water damage, and even structural issues.
5 Most Common Causes of House Fires & How to Prevent
House fires are statistically more likely to occur during the winter months. Discover the top causes of house fires and essential prevention tips to help keep you and your clients safe. This informative guide covers key areas, from cooking and heating to electrical faults, smoking, and candles.
Customers Can Report Claims Through MyWestfield
Customers who log into their MyWesfield account can report certain home and auto claims digitally. This user-friendly platform helps ensure that customers receive rapid assistance from our dedicated Customer Care Team, enabling a personalized and efficient claims process.
Property Insurance Claims Checklist
Our property insurance claims checklist helps homeowners and business owners be ready for when a loss strikes. Whether your home or business was impacted by water, lightning, fire, or storm damage, having a property insurance claims checklist can help you take the right steps to get back to normalcy as quickly as possible.
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