President, Small Business
In 2018, Robyn Hahn assumed the newly-created position of President of Small Business at Westfield, a role designed to help the company achieve its vision to be admired as a leading property and casualty insurance company distinguished in commercial lines excellence.
With Westfield’s concentrated focus on American small business owners, Hahn is driving a customer-centric culture determined to meet evolving customer expectations. Hahn leverages data and analytics and as well as a penchant for innovation to create meaningful experiences across the entire customer journey. Her emphasis includes delivering a superior agent experience through a powerful combination of relationships and technology.
Hahn joined Westfield in 2015 as Group Marketing and Corporate Communication Leader. Under her leadership, Westfield launched a new brand in the marketplace and delivered award-winning marketing campaigns to agents and customers. Hahn also led the development of a digital roadmap that delivered a new website and set the foundation for the company’s new customer portal.
As a leader in the P&C industry, Hahn has more than 25 years’ experience with national and international carriers. Her credentials span agency management, sales and distribution strategy and execution, digital and operations, including call centers, processing, underwriting and risk control functions in addition to marketing and corporate communications.
Hahn earned her Bachelor of Science in business from the University of Phoenix. In addition, she is a Fellow of the Life Underwriter Training Council and a graduate of the Executive Development Finance Program at the University of Chicago, Booth School of Business.