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Westfield Auto Claims to 'Spring Ahead' with New Tools
Providing customers with the modern digital claims experience they expect.
On March 21, Westfield customers will experience claims in a whole new way. We’re focused on making claims easier than ever with our new auto claims platform featuring tools like AI-infused photo estimating and an expanded nationwide network of repair shops.
Developed in partnership with industry-leader CCC Information Services (CCC), these capabilities will create the type of digitally-enabled auto damage claims experiences our customers expect today. And check out the benefits:
Self-guided digital experience allowing customers to quickly submit detailed vehicle damage information from their mobile device after their claim is initiated. Learn more >>
Customer access to nearly 700 percent more repair shops than the previous program for a total of more than 28,000 repair shops across the U.S. Learn more >>
Contact Todd Diehl, Claim Program Manager, or Brett Essex, Auto Physical Damage Leader, with questions about the new auto claims platform.
On March 21, Westfield customers will experience claims in a whole new way. We’re focused on making claims easier than ever with our new auto claims platform featuring tools like AI-infused photo estimating and an expanded nationwide network of repair shops.
Developed in partnership with industry-leader CCC Information Services (CCC), these capabilities will create the type of digitally-enabled auto damage claims experiences our customers expect today. And check out the benefits:
- Increased internal claim handling capacity – meaning most auto claims will now be handled in-house
- Streamlined and accelerated claims process
- Automated notifications providing customers more real-time updates throughout the auto claims process
Photo Estimating
Self-guided digital experience allowing customers to quickly submit detailed vehicle damage information from their mobile device after their claim is initiated. Learn more >>
Open Shop
Customer access to nearly 700 percent more repair shops than the previous program for a total of more than 28,000 repair shops across the U.S. Learn more >>Contact Todd Diehl, Claim Program Manager, or Brett Essex, Auto Physical Damage Leader, with questions about the new auto claims platform.