claims checklists

It’s natural to feel overwhelmed when you experience an accident or a loss. You may feel unsure about what to do next, what steps to take to protect yourself, or what to do to get reimbursed. 

At Westfield, we have a ton of experience (175 years, to be exact) helping people get through their losses and come out the other side. We’ve put together a series of checklists to help you prepare:

• Insurance Claims Checklist — Learn how to prepare for an insurance claim and what to do if you experience a loss
• Steps to Take After a Car Accident — Get specific tips about what you should do immediately after a car accident
• Steps to Take If You Get Sued — Manage the stress of receiving legal papers by following these simple steps
• Workers Compensation Claims — Use our guidelines to help you navigate the unique nature of workers’ compensation claims as an employer

We’re here to help

For homeowners claims related to hail, wind, or water damage or personal auto claims, log in to your MyWestfield account. Don’t have a MyWestfield account? Create an account today.

For all other claims, immediately contact Westfield’s 24/7 claims response line at 800.243.0210 (option 3). When you call, have this information handy: 

• Your policy number
• Phone number where you can be reached — landline and cell, if you have both

The sooner you contact Westfield, the sooner your claim can be processed. 

Once you contact us, you can expect the following:

• We’ll do our best to contact you within four hours after receiving notice of your claim to begin processing.
• A qualified professional claims representative will explain your coverage, review your claim and assess your damages.
• We’ll pay your loss promptly in accordance with your policy terms and conditions.