claims checklists

Mother and daughter working together in front of a window

It’s natural to feel overwhelmed when you experience an accident or a loss. You may feel unsure about what to do next, what steps to take to protect yourself, or what to do to get reimbursed. 

At Westfield, we have a ton of experience (170 years, to be exact) helping people get through their losses and come out the other side. We’ve put together a series of checklists to help you prepare:

We’re here to help

Any time you have an accident or other loss, contact Westfield’s 24-7 claims response line at 800.243.0210 (select option 3), or your independent agent, immediately. When you call, have this information handy: 

  • Your policy number
  • Phone number where you can be reached — landline and cell, if you have both

The sooner you contact Westfield, the sooner your claim can be processed. 

Once you contact us, you can expect the following:

  • We’ll do our best to contact you within two hours after receiving notice of your claim to begin processing.
  • A qualified professional claims representative will explain your coverage, review your claim and assess your damages.
  • We’ll pay your loss promptly in accordance with your policy terms and conditions.

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Independent Westfield agents are ready to help you understand your risks and find the coverage you need. Use our online tool to find an agent near you today.

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It's not just about looking for a job. It's about finding where you belong. Together we are forging bonds, building a community, making a difference, and growing with each other. Build your future at Westfield.

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WESTFIELD QUICK FACTS

  • We're one of the largest non-public companies in Ohio and the largest employer in Medina County.
  • We provide personal insurance in 10 states, commercial insurance in 21 states and surety products in 50 states through a network of more than a thousand leading independent agencies.
  • We've sponsored the Cleveland Cavaliers Straight "A" All-Stars since 2005.
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