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Westfield Pay As You Go: How to Identify the Right Fit and Start the Conversation

4/3/2026
Shaking hands
After strong adoption in our Ag and Middle Market segments, Westfield Pay As You Go is now available for small business workers’ compensation policies — giving you another way to help customers manage cash flow and reduce billing surprises.

Instead of relying on estimated annual payroll, Westfield Pay As You Go calculates premiums using actual payroll data each pay period. Billing more closely reflects real-time operations, helping reduce large upfront payments and minimizing end-of-term audit adjustments.

When It’s the Right Fit

Westfield Pay As You Go can be especially valuable for customers who:

  • Experience seasonal hiring spikes
  • Have fluctuating or variable payroll
  • Are growing and unsure of annual payroll projections
  • Prefer to avoid large upfront premium deposits
  • Have been frustrated by audit adjustments in the past

Industries that often benefit include retail, personal services, food processing, restaurants, and hospitality.

How It Compares to Traditional Billing

 Westfield Pay As You GoTraditional
Premium CalculationBased on real-time payroll dataBased on estimated payroll
Billing FrequencyPer pay periodTypically monthly or annually
Upfront CostsNo large down payments requiredLarge down payments often required
Premium AdjustmentsAdjusts automatically as payroll fluctuatesReconciled during end-of-term audit
Administrative EffortPotentially automated payroll integrationManual estimates and year-end reconciliation
Watch this short video to learn more about Westfield Pay As You Go.

Positioning the Conversation

Offering flexible billing isn’t just about convenience — it’s another way to demonstrate proactive financial guidance and a deeper understanding of your customer’s business operations.  

If a customer is a good fit, position Westfield Pay As You Go as a responsive, business-aligned solution. You might frame the conversation around these advantages:

  • Aligns premium payments with actual payroll
  • Improves cash flow predictability
  • Reduces audit surprises
  • Simplifies payroll reporting and billing administration

Getting Started 

When issuing a new policy, simply select “Westfield Pay As You Go” as the billing method. Your customer will receive step-by-step instructions from Westfield and our billing platform provider, InsurePay®, to complete enrollment. 

To help ensure a smooth enrollment process, you must provide:

  • A valid Federal Employer Identification Number (FEIN)
  • A valid email address

We recommend using an email address associated with your customer’s billing or payroll team. 

Resources to Support You

Westfield Pay As You Go gives you another way to strengthen relationships and deliver added value to your workers’ compensation customers. Use these materials to support your conversations:

1Westfield does not charge for the Pay As You Go billing option. If a policyholder chooses to have select payroll providers, such as ADP, QuickBooks, or Gusto, report payroll on their behalf, there is a $240 annual fee.