Coming Soon: Paperless Policy Documents for Personal Lines Customers
Beginning November 22, Personal Lines customers can enroll in Paperless Policy Documents through MyWestfield®. Once enrolled, they’ll get faster, secure access to declaration pages, policy forms, and auto ID cards.
More Convenience for Your Customers
Paperless Policy Documents makes insurance paperwork one less thing for customers to manage. By enrolling, customers can:
- Get documents faster: Policy documents are available sooner, without the wait for mail delivery.
- Keep everything in one place: MyWestfield securely stores policy documents, making it easier to stay organized.
- Access documents anytime: Customers can easily find and view documents when they need them, without tracking down a paper copy.
Customers who enroll will receive an email notification when a new policy document is available in MyWestfield.
More Time for Conversations That Matter
Paperless Policy Documents makes routine policy servicing easier for you too. Customers can handle simple document access on their own, reducing routine administrative requests and giving you more time to build relationships and identify additional insurance needs.
In the meantime, review the Paperless Policy Documents FAQs for answers to common questions about enrollment, available documents, customer notifications, and more.
Starting November 22, encourage your customers to enroll. Paperless Policy Documents is one more way customers can use MyWestfield to stay on top of their insurance. Beyond accessing policy documents, they can use MyWestfield to manage payments, file and track claims, and more.
Policyholders may elect to receive eligible paperless policy documents by affirmatively consenting to the Paperless Terms & Conditions. Policyholders may change their preferences for documents, and withdraw their consent to receive electronic copies of Westfield documents, at any time. Policyholders may make these changes in the Account Settings tab in MyWestfield, or by contacting the Customer Care Center.
