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Share Your Feedback & Help Shape Our Digital Tools | Enter for a Chance to Win! 

9/18/2026
Colleagues working at a desk on a laptop having a high five.
Your input helps drive meaningful improvements to the tools you use every day. Those who complete either survey can also choose to enter a drawing for a chance to win one of 10 Westfield tech kits, featuring a water bottle, an accessory organizer pouch, and a Westfield notebook.

We're looking for your feedback on two important tools and services on Agents Web Passport. These short surveys (approximately 1-3 minutes each) will help us better understand how you use these capabilities in your day-to-day workflows, what's working well, and where enhancements could make your experience even better. Your feedback will help directly influence future improvements designed to help you work more efficiently and effectively. 

Survey 1: Agency Self Admin Feedback

This survey focuses on Agency Self Admin, including user and access management, Secure Documents, and document delivery from Westfield. We want to understand how easy these capabilities are to use, whether they meet your business needs, and what improvements would provide the most value to your agency. As we continue development of a new version of Agency Self Admin, your feedback will help ensure enhancements align with the way agents work. 

Survey 2: Agency Download and Forms, Applications, and Manuals Feedback

This survey focuses on Agency Download and Westfield Forms, Applications, and Manuals including access to policy, commission, claims, and billing data through agency management systems, as well as access to forms, applications, and reference materials. We're interested in learning how you use these tools, any challenges you encounter, and opportunities to improve access to the information and resources you need most. 

Thank You for Sharing Your Perspective 

Both surveys include opportunities to provide additional comments, suggestions, and enhancement ideas. In some cases, a Westfield team member may follow up if additional context would help us better understand your feedback. Thank you for taking a few minutes to share your insights and help us create a better experience for you and your agency.

 

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