MyWestfield® Privacy Policy



This privacy policy summarizes the policies and practices of each of the companies listed above ("Westfield Group") regarding the collection, disclosure and confidentiality of your nonpublic personal information. At Westfield Group, we are committed to protecting your privacy. We want you to understand what information we collect about you and how we use that information. This privacy policy applies to our relationship with you if you are an individual who obtains products or services from us for personal, family or household purposes.


Information We Collect

* Information which we receive from you on applications or other forms (such as your name, address, date of birth and email address); 

* Information about your transactions with us, our affiliates or others; and 

* Information which we receive from third parties, such as consumer reporting agencies.


Information We Disclose to Nonaffiliates

We do not disclose any nonpublic personal information about you to any nonaffiliated third parties, except as permitted by law. Disclosures which are permitted by law include, but are not limited to, disclosures which are necessary to service your policy, to investigate and pay claims, and to process transactions that you request. We also may disclose nonpublic personal information about you to third parties that perform marketing services on our behalf or to other financial service providers with which we have joint marketing agreements.


Information we disclose within our Corporate Family (Unless You Tell Us Not To).

We are permitted by law to share information about our experiences and transactions with you (such as your payment and claims history and the types of insurance coverages you purchase from us) within our corporate family, which includes such entities as insurance companies, banks and finance companies. Unless you tell us not to, we also may share information which does not relate solely to our experiences and transactions with you ("nonexperience information") within our corporate family. Nonexperience information includes information we obtain from your application (such as your date of birth, the types of vehicles you own, or the value of your home), information we obtain from a consumer report (such as your insurance score or credit history), information we obtain to verify representations made by you (such as motor vehicle reports and your prior loss history with other insurers) and information we obtain from a third party regarding that party’s employment, credit or other relationship with you (such as your employment history). If you prefer that we not share nonexperience information within our corporate family, you may direct us not to do so by calling us toll free at 1.800.285.9240. Please understand that if you choose this option, we may not be able to inform you of products or services that may be of particular interest to you, and in certain cases your transactions with us may be delayed. If one party to a joint policy account or other relationship with us directs us not to share nonexperience information within our corporate family, we will treat that direction as applying to all parties to the joint policy, account or other relationship. We will also adhere to any State privacy law requirements not addressed herein.

Information Security

We restrict access to nonpublic personal information about you to those employees and outside service providers who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with applicable federal and state regulations to guard your nonpublic personal information.


Former Customers

If you end your relationship with us, we will continue to adhere to the policies and practices described in this privacy policy.


We gather data about your activity on our website and in our apps.  We use this data to understand and improve our users’ experience.  We may use that data to deliver more relevant information to you.  We will not share that information with anyone else except as discussed above.