closing the gap: millennial owned insurance agency 05/07/2019
A sixth-generation agency has been inherited by a millennial. What does this mean for the Dyer Insurance Group and the individuals who work for and are insured by it?
closing the gap: finding & developing insurance talent 04/29/2019
Jim Caragher, the CIB Group discusses the rules of thumb for finding and developing quality talent to becoming a successful producer in your agency.
Closing the Gap: Cyber Security, We Are All Risk Managers 04/25/2019
Jeff Smith, Ohio Insurance Association and Diane Keil-Hipp, Knight Insurance Group join Chris to look at cyber security from the lens of regulation. What are states mandating? And why whether it is law or not, it is smart business to keep your insurance agency secure.
closing the gap: marketing managers ARE revenue generators 04/15/2019
Marketing is much more than a simple logo, who is conveying your message to the community? Hitchings Insurance stops by to discuss the value of their Marketing Manager.
closing the gap: dedicated marketing resource 04/08/2019
Kevin Brandt, Trusted Choice, discusses the value a dedicated marketing person can have for your agency. Live from Elevate 2019.
closing the gap: your agency story 04/03/2019
Josh Heebner of Element Risk visits the Westfield booth at Elevate 2019 to discuss how 2 partners formed to start their agency.
closing the gap: underwriter to agency owner 03/28/2019
Underwriter to agency owner. Sarah Brown, Keller-Brown discusses staying true to your core values even though leadership and technology changes.
closing the gap: Tony Canas insuring tomorrow 03/18/2019
Resident insurance super hero, Tony Canas, electrifies Closing the Gap with his thoughts regarding the millennial generation in the insurance industry.
closing the gap: family agency perpetuation 03/13/2019
Perpetuation is just a matter of time. Learn how one local insurance agency, around for more than 100 years, dealt with perpetuation within their family.
closing the gap: effortless customer experience 03/06/2019
Nick Glimsdahl, Voice Data Systems and the Columbus Chapter of CXPA shares his thoughts on all things customer experience.