Just Win Today! An Open Dialogue with Ryan Hanley About COVID Life & the Insurance Industry 01/13/2021
How have you accepted what has gone on in the world during 2020? Ryan Hanley, Rogue Risk, energizes us with an open dialogue about his 2020 and where the insurance industry is. Your tribe may be smaller due to COVID but is it not stronger than ever?
How to Start Your Own Insurance Agency Podcast 01/06/2021
Adam Sheridan, Reed Brothers Insurance Services, Inc & creator of Against the Current Podcast discussing how he started his insurance agency podcast.
Freeing Up Time for Revenue Producing Activities with Mr. Biz 12/16/2020
How many sales could you make with the time you allocate for administrative activities? Mr. Biz, Ken Wentworth, discusses revenue producing activities, innovation and understanding your customers.
Insurance Agent Professional Development. Painting the Visual of You 12/09/2020
Find out what you love, because you will be doing it a long time. Joyce Sigler, Jones-Wenner Insurance Partner, and President-Elect, American Insurance Marketing and Sales Society, discusses professional development.
Leaders, if you are going to influence your team you have to understand their perspective! 12/02/2020
If you are going to influence your team as a leader, you must understand their perspective, Richard Franzi, Killing Cats Leads to Rats, joins Closing the Gap to discuss unintended consequences of business decisions.
Closing the Gap: Create an Atmosphere of Unconditional Respect 11/18/2020
The more perspectives you receive the more accurate a solution to a complex problem. Ken Cloke, Director of the Center for Dispute Resolution, provides solutions to conflict.
Closing the Gap: Connecting to Customers with Empathy 11/12/2020
More than 90% of word of mouth happens offline even in a digital world. How are you connecting to your clients and providing them peace of mind?
Closing the Gap: Blending the Art and Science of Storytelling 11/04/2020
The art of storytelling never goes away. Michelle Auerbach, Resilience, discusses the art and science of storytelling. As insurance professionals, we interact with customers on the worst of days. A simple “I’m here for you, you aren’t alone, and we will do this together.” Could make all the difference.
Closing the Gap: Pro Truth 10/22/2020
Your credibility is your biggest asset. Tim Ward joins Closing the Gap to discuss the Pro Truth Pledge and importance of telling the truth in business, politics and media. You won’t want to miss this episode.
Closing the Gap: What Would You Do If You Weren’t Afraid? 10/19/2020
Join the Westfield team of Chris Cline, Amber Sharratt and Catherine Young as they dive into the book Tough Truths by Deirdre Maloney.