closing the gap: family agency perpetuation 03/13/2019
Perpetuation is just a matter of time. Learn how one local insurance agency, around for more than 100 years, dealt with perpetuation within their family.
closing the gap: effortless customer experience 03/06/2019
Nick Glimsdahl, Voice Data Systems and the Columbus Chapter of CXPA shares his thoughts on all things customer experience.
closing the gap: social media for success 02/27/2019
Social media, it does not matter what social you use. What are your customers using? Paul Roetzer, PR2020 join the podcast to discuss all things social.
closing the gap: personal lines trends 02/20/2019
Where will personal lines be in three to five years? Trends like autonomous cars and telematics are impacting the industry but how quickly is this happening?
closing the gap: Debbie DeChambeau a podcast about podcasting 02/06/2019
Debbie DeChambeau calls in to discuss the ins and outs of podcasting and how your business can get started, easily.
closing the gap: Traction: get a grip on your business by Gino Wickman 01/30/2019
It’s our first book club episode! There are many books to inform you as a business owner and today we will dive deeper into one of them, Traction by Gino Wickman.
closing the gap: insurance agencies. independent, not alone. 01/23/2019
AgencyNation is here to support your agency's digital marketing needs. Only on Closing the Gap.
closing the gap: take control of your life 01/16/2019
Ryan Hanley joins the podcast to discuss finding peak performance and taking control of your life.
closing the gap: year in review 12/27/2018
Chris and Rob Koszkalda chat to put a bow on the first year of Closing the Gap and offer takeaways. We look forward to bringing more content in 2019!
closing the gap: agencies of the future 12/18/2018
Following an assessment of a 2013 insurance agent study. Where do agents go from here to be successful in the future?