closing the gap: agency management systems 11/01/2018
How has your agency management system experience been? There is good news! Change and upgrades are enhancing connectivity.
closing the gap: what a digital agency looks like 10/22/2018
On site at AppliedNet2018, Chris pulls the curtains back on what a digital agency can look like by talking with Matt Simon from Hill & Hamilton .
closing the gap: first notice of loss 10/11/2018
Carrier and agency must work together to provide timely and valuable advice and care for the customer.
closing the gap: the customer journey 10/04/2018
customer service, it is not just about answering the initial question, solve for the future.
closing the gap: medical technology benefitting insurance 09/06/2018
Telemedicine provides injured workers for your insured’s business to be in contact with medical staff in real time over the phone. Which could save injury severity, time and money for all parties.
closing the gap: digital marketing and your agency 08/28/2018
You won’t want to miss this episode of “Closing the Gap” as the team explains what exactly Agency Nation is and how a local independent agency has leveraged the power of digital marketing to increase sales and build trust in their local community.
closing the gap: agency service center trends 08/21/2018
Agency service centers are not only for large agencies. Listen in to hear service center trends and how to effectively implement a service center into your agency.
closing the gap: what’s next for my agency? 08/09/2018
Chris and Mike sit down for the final installment of "What's Next for My Agency?" In the episode they discuss agency perpetuation options including mergers and 2 key steps you should take no matter which option you chose before finalizing a deal.
closing the gap: cyber tips to protect your agency 08/06/2018
Kevin Baker sits down with Chris Cline to discuss the importance of information security, how a breach can happen to your agency and what you can do to prevent it.