closing the gap: what a digital agency looks like


On site at AppliedNet2018, Chris pulls the curtains back on what a digital agency can look like by talking with Matt Simon from Hill & Hamilton.

In business for 100 years, Hill & Hamilton realizes what insurance does has not changed, but customer expectations have. They have embraced technology and do not view it as a disrupter but rather an enabler.

Listen in as they discuss the ways technology is impacting not only customer interactions but how employees have adapted to an agency which has gone digital.

Closing the Gap” is available on your podcast player including iTunes® and Spotify®.