Insurance Agent Professional Development. Painting the Visual of You 12/09/2020
Find out what you love, because you will be doing it a long time. Joyce Sigler, Jones-Wenner Insurance Partner, and President-Elect, American Insurance Marketing and Sales Society, discusses professional development.
Leaders, if you are going to influence your team you have to understand their perspective! 12/02/2020
If you are going to influence your team as a leader, you must understand their perspective, Richard Franzi, Killing Cats Leads to Rats, joins Closing the Gap to discuss unintended consequences of business decisions.
Closing the Gap: Create an Atmosphere of Unconditional Respect 11/18/2020
The more perspectives you receive the more accurate a solution to a complex problem. Ken Cloke, Director of the Center for Dispute Resolution, provides solutions to conflict.
Closing the Gap: Connecting to Customers with Empathy 11/12/2020
More than 90% of word of mouth happens offline even in a digital world. How are you connecting to your clients and providing them peace of mind?
Closing the Gap: Blending the Art and Science of Storytelling 11/04/2020
The art of storytelling never goes away. Michelle Auerbach, Resilience, discusses the art and science of storytelling. As insurance professionals, we interact with customers on the worst of days. A simple “I’m here for you, you aren’t alone, and we will do this together.” Could make all the difference.
Closing the Gap: Pro Truth 10/22/2020
Your credibility is your biggest asset. Tim Ward joins Closing the Gap to discuss the Pro Truth Pledge and importance of telling the truth in business, politics and media. You won’t want to miss this episode.
Closing the Gap: What Would You Do If You Weren’t Afraid? 10/19/2020
Join the Westfield team of Chris Cline, Amber Sharratt and Catherine Young as they dive into the book Tough Truths by Deirdre Maloney.
Closing the Gap: It’s Not About Success. It’s About Significance. 10/08/2020
For Catalyst Insurance Group and J.C. Wogomon, it is not about the premium it is about the impact. Learn about this scratch insurance agency and their culture of using insurance as a vehicle to impact those in need in and around their community.
Closing the Gap: Insurance Agent and Carrier Relationship in 5 Years 09/30/2020
People do business with the those they know, like and trust. Insurance agents and carriers are a partnership with the customer in mind. Join Carey Wallace and Derek Sprouse as we discuss relationships in our industry.
Closing the Gap: Agency Revolution, Moving Forward with Change 09/23/2020
How is your insurance agency attracting clients, deepening engagements and extract more value from every relationship through marketing? Justin Lair, Agency Revolution shares his thoughts.