Westfield Logo
Customer Agent Pay Bill: 800.766.9133 800.766.9133 More Options

Billing questions?
Call us Mon–Fri, 8a–8p EST


The Importance of Being a Customer-Centric Insurance Agency

As humans, we want to be understood in our relationships, it is a fundamental part of our makeup. Naturally, we should all seek to understand others too. We want people with whom we have a relationship to know our strengths, our weaknesses, our moral standpoints, our views on specific topics, and how we will react to certain events and occurrences- Why should our relationship with an insurance company be any different? 

As the VP of Business Development and Alliances, Jamie is responsible for strategic partnerships and the growth and GTM strategies for Synatic, working closely with Sales and Marketing teams and the Head of Delivery on implementation of processes. With 20 years’ experience in the SaaS industry, Jamie is an accomplished executive with a track record of business development in global markets. Prior to joining Synatic, Jamie held a variety of leadership roles most recently as the CEO of Chase Software. He is a big believer in people and enabling the people around him to be push for growth and their best version of themselves. 

Jamie holds a Bachelor of Business Science degree in Information Systems from the University of Cape Town.

Want to be a guest on Closing the Gap? Have a topic you would like discussed? Let us know!

We welcome your review of Closing the Gap on Apple Podcasts. Closing the Gap named Top 15 Insurance Podcast to Follow via Feedspot.

Learn more about Westfield's independent agency partners.