Westfield Logo
Customer Agent Pay Bill: 800.766.9133 800.766.9133 More Options

Billing questions?
Call us Mon–Fri, 8a–8p EST


Leaders, if you are going to influence your team you have to understand their perspective!

Making decisions that are good for you but may not be implemented by channel partners because they do not instill their own values can be a common problem. What are the unintended consequences of your decisions and your teams actions based on that decision?

Richard Franzi, author of Killing Cats Leads to Rats, discusses unintended consequences of business decisions.

We welcome your review of Closing the Gap on Apple Podcasts. Closing the Gap named Top 15 Insurance Podcasts to Follow via Feedspot.

Learn more about Westfield's independent agency partners.

Here are some quick links to the show on all major platforms:  iTunes | Spotify | Stitcher

Want to hear a specific topic discussed on Closing the Gap?  Email us!