Consumers, not technology are driving our industry. As agent's we need to stop focusing on making our own lives easier and shift to making customers live's better.

Billy Williams, Inspireanation.org, joins us as we discuss technology, processes and investing in an agency.  

Visit Billy's Website: www.inspireanation.org
We welcome your review of Closing the Gap on Apple Podcasts.

Learn more about Westfield's independent agency partners.