Closing the Gap: Connecting to Customers with Empathy
Understanding the science of connection with customers. How confident are you in the product you sell? Probably pretty high, but how confident are you in the messaging behind that product or service?
Jim Karrh, the author of The Science of Customer Connections: Manage Your Message to Grow Your Business, joins this episode of Closing the Gap.
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- Blending the Art and Science of Storytelling
- Pro Truth
- What Would You Do If You Weren't Afraid?
- It's Not About Success. It's About Significance.
- Insurance Agent & Carrier Relationship in 5 Years