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2020’s Impact on Consumer and Insurance Agent Behaviors

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2020’s Impact on Consumer and Insurance Agent Behaviors

2020’s Impact on Consumer and Insurance Agent Behaviors

As an agent, do you tell your clients “I understand you and I can help”? Chip Bacciocco, Trusted Choice, is Closing the Gap’s guest this week to discuss how 2020 impacted consumer and insurance agent behaviors.

No matter the channel, customers just want someone to solve your problem and promptly. How can we collectively work together to keep consumers in the independent channel?

We welcome your review of Closing the Gap on Apple Podcasts. Closing the Gap named Top 15 Insurance Podcasts to Follow via Feedspot.

Learn more about Westfield's independent agency partners.

Here are some quick links to the show on all major platforms:  iTunes | Spotify | Stitcher

Want to hear a specific topic discussed on Closing the Gap?  Email us!