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The Importance of Being a Customer-Centric Insurance Agency

The Importance of Being a Customer-Centric Insurance Agency 09/16/2021

The right data to the right person at the right time. Jamie Peers, Synatic, and Jason Walker, Agency Insuretech, talk to us on this episode of Closing the Gap. Get to know your customers better through data.

How Insurance Agents Can Ethically Influence Others

How Insurance Agents Can Ethically Influence Others 09/02/2021

Good for you, good for me and we are good to go. Brian Ahearn, Influencer PEOPLE, LLC talks with Chris about how insurance agents can ethically influence others.

Proving Your Digital Marketing Works, with Data

Proving Your Digital Marketing Works, with Data 08/25/2021

How can you prove to your boss that the digital marketing efforts you have put forth are working? Listen to Jody Geiger, CMO of the OIA, as we discuss ways data can be used for success in your insurance agency.

The Value of Usage Based Insurance for Your Agency and Your Customers

The Value of Usage Based Insurance for Your Agency and Your Customers 08/17/2021

If you’ve dealt with your auto insurance in recent years, you’ve probably heard the term UBI. What is usage based insurance and how can it benefit agency and customer? Steve Butler, Personal Lines Product Manager at Westfield, is our guest this week on Closing the Gap.

How Insurance Agencies Can Utilize Young Talent to Further Their Company

How Insurance Agencies Can Utilize Young Talent to Further Their Company 08/10/2021

The insurance industry is evolving. What does this mean for young talent at your agency, and why does it matter? Olivia Strauss, Social Media Intern, and Rob Koszkalda, Social Media Marketing Manager, of Westfield are our guests this week on Closing the Gap.

Determining Your Insurance Agency's Value, and Why it Matters

Determining Your Insurance Agency's Value, and Why it Matters 08/05/2021

Agency evaluations are at an all-time high. Why is this happening, and what does it mean? Mike Wagar, Westfield Bank, returns on this episode of Closing the Gap.

Bringing Value to the Insurance Industry with Insurance Rating Technology

Bringing Value to the Insurance Industry with Insurance Rating Technology 07/22/2021

It’s no secret that technology is changing the insurance industry. How are InsurTech tools bringing value to insurance carriers, agencies, and the industry overall? Raghav Tanna, Cofounder and CEO of Tarmika, is this week’s Closing the Gap guest.

How Comparing Carriers with Data is Changing the Insurance Industry

How Comparing Carriers with Data is Changing the Insurance Industry 07/15/2021

Finding the “best” insurance is hard work. How can insurance agents compare carriers with data to find the best fit for their customers? Dan Karr, Founder and CEO of ValChoice, and Chelsea Zweifel, Personal Lines Manager at Evarts Tremaine are this week’s Closing the Gap guests.

What Can Insurance Agencies Learn From Recent Cyber Security Threats?

What Can Insurance Agencies Learn From Recent Cyber Security Threats? 07/08/2021

What can insurance agencies learn about cyber security, and how can they protect their data? Troy Stairwalt, Westfield’s Chief Information Security Officer, is this week’s Closing the Gap guest.

How Increasing Lumber Prices Can Affect Your Insurance

How Increasing Lumber Prices Can Affect Your Insurance 06/16/2021

Lumber prices have been increasing for a long time. How could this affect your insurance? Dave Coil, Principal and Business Risk Advisor at Hummel Group, is this week's guest on Closing the Gap.