westfield’s preferred body shop program

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If your vehicle is damaged, we suggest using our Preferred Body Shop Program. To become a part of this exclusive network, repair facilities must meet our rigorous set of standards. We monitor these shops regularly and their services are backed by a limited lifetime warranty.


  • Fast, free and accurate estimation of charges
  • Convenient locations across the country
  • Repair facilities are fully insured
  • Quality repairs are completed by professionally trained and accredited personnel
  • Easy scheduling and access to rental vehicles (if applicable) 
  • Equipment that meets or exceeds industry standards
  • Limited lifetime warranty on all repairs


Freedom of Choice

As a Westfield customer, we encourage you to take your damaged vehicle wherever you want for repairs. But if you’re in need of direction, let us point the way. Our Preferred Body Shop Program features only the finest facilities and personnel. This select group must meet our high standards, and their work is covered by a limited lifetime warranty. Rest assured, if you receive an estimate from one of our recommended shops, you’re under no obligation to have the work completed there.

If you’re interested in our Preferred Body Shop Program, just locate a member facility near you. After you’ve made your choice, simply call Westfield’s Customer Care Center at 800.243.0210 option 3 for new claims or your assigned claims professional for existing claims, and we’ll get the process started.

Join Our Team

If you own an auto repair facility and want to join Westfield’s Preferred Body Shop Program:


Independent Westfield agents are ready to help you understand your risks and find the coverage you need. Use our online tool to find an agent near you today.

Find an Agent


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  • We're one of the largest non-public companies in Ohio and the largest employer in Medina County.
  • We provide personal insurance in 10 states, commercial insurance in 21 states and surety products in 50 states through a network of more than a thousand leading independent agencies.
  • We've sponsored the Cleveland Cavaliers Straight "A" All-Stars since 2005.
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