Real time is the ability to click on a button from a client file in your agency management for immediate access to carrier information on that client. This approach provides a single workflow for servicing or quoting.*

The time and money an agent can save far outweighs the short amount of time needed to get up and running with Real Time. If you haven't already, you can start seeing the savings in your agency by implementing Real Time today

Measure the Savings

Use the AUGIE Workflow Timer to determine the time it takes to conduct transactions manually vs. using Real Time.

To calculate cost savings for Real Time inquiry and quoting transactions, use the calculators below on Agent's Web Passport (you will need to sign in using your Agent's Web Passport username):

Why Real Time?

Westfield Real Time Offerings

Westfield offers the following Real Time options through your agency management system:

Personal lines quoting bridge (IA,IL,IN,KY,MI,MN,OH,PA TN,WV)
ACS2000, AMS, Applied, EZLynx,SilverPlume, PL Rating
BOP and CL auto quoting bridge
Applied
Policy inquiry
AMS, Applied, DORIS, Ebix, FSC Insurance Solutions, NASA, SIS
Endorsements
AMS, Applied
Billing inquiry
AMS, Applied, DORIS, Ebix, FSC Insurance Solutions, SIS
Claims inquiry and loss runs
AMS, Applied, DORIS, Ebix, FSC Insurance Solutions, SIS
Web site sign-on
AMS, Applied, DORIS, Ebix, FSC Insurance Solutions, SIS
First notice of loss - auto glass claims
Applied

Setup Instructions

Applied/Transformation Station
AMS/TransactNOW
DORIS
SIS
Policy Download

Westfield also offers multiple training opportunities for you to learn more about Real Time, including web conferences sessions tailored to specific management systems.

For more information and web conference training schedules, sign on to Agent's Web Passport and go to the Agency Training page.

*Source: Real Time/Download Campaign, www.GetRealTime.org