Hylant Names Westfield Insurance as Regional Claims Department of the Year


Westfield Center, Ohio, December 1, 2014 - Hylant, one of the nation's largest privately owned insurance brokerage firms, named Westfield Insurance as the recipient of its inaugural "Regional Claims Department of the Year" award.

"Westfield stands out because they listen," said Will Weaver, Claims Practice Leader, Hylant. "In addition, they treat our customers with respect, communicate quickly about the process so our customers know what to expect and pay a fair amount."

This is the first year that Hylant analyzed the claims performance of every property-casualty insurance companies with whom they interact of a daily basis. Specifically, Hylant surveyed its entire property and casualty staff to evaluate companies on the following four questions:

  • Which insurance carrier handled Hylantís commercial lines casualty claims the best?
  • Which insurance carrier handled Hylantís commercial lines property claims the best?
  • Which insurance carrier handled Hylantís personal lines casualty claims the best?
  • Which insurance carrier handled Hylantís personal lines property claims the best?

"At Westfield, we pride ourselves on delivering a customer experience based around our core values of Respect, Integrity, Knowledge and Trust," said Michael Prandi, National Claims Leader. "Being named 'Regional Claims Department of the Year' by Hylant further validates our ability to deliver on these core values."

About Westfield Insurance
Westfield Insurance is a part of Westfield Group, a customer-focused insurance and banking group of businesses headquartered in Westfield Center, Ohio and in business for more than 166 years. Westfield Insurance provides commercial insurance in 21 states, personal insurance in 10 states and surety services to customers in 31 states. Westfield is one of the nationís 50 largest property and casualty insurance groups, represented by a network of more than 1,000 independent insurance agencies. Westfield Insurance was named to the 2014 Wardís 50 list of top performing insurance companies and as a Top Workplace in Northeast Ohio. Westfield Bank provides banking solutions for businesses and individuals, and Westfield Services provides service and training support for independent insurance agencies. Learn more about Westfield Group at www.WestfieldInsurance.com and www.Westfield-Bank.com.

About Hylant
Hylant, a six consecutive year winner of Best Places to Work in Insurance (2009, 2010, 2011, 2012, 2013, and 2014), was founded in 1935 and is a full-service insurance brokerage with 14 offices in Ohio, Michigan, Illinois, Indiana, Tennessee, and Florida. As a member of the Worldwide Broker Network, Hylant offers complete risk management services, employee benefits brokerage and consultation, loss control, healthcare management and insurance solutions for businesses and individuals. Hylant is one of the largest privately held brokerage firms in the United States and serves a wide variety of clients locally, nationally, and internationally. For more information, please contact Tammy Cameron at tammy.cameron@hylant.com or visit hylant.com. Follow Hylant on LinkedIn and Twitter (@hylantgroup).

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