Claims - Preferred Providers

Preferred Providers Body Shop Program

When you experience an auto accident, our preferred body shop program makes the claim process easier by referring you to reputable repair shops. These body shops write estimates and repair damages per the highest auto repair industry standards. Appraisers no longer need to inspect the damaged vehicle, and you no longer need multiple damage estimates.

Finding a Preferred Provider

If you are a Westfield customer and need to locate a preferred body shop in your area, please contact your independent agent or our Customer Care Center at 866-937-2663 for help. We can direct you to a preferred location.

Program Benefits

• Quality repairs performed by state-of-the-art repair facilities
• Accurate estimation of damages
• Priority service and immediate repair authorization
• Reduced repair time
• Convenient locations
• Lifetime guarantee on repairs as long as you own the vehicle

Program Criteria

Westfield Insurance has selected only the best auto repair shops to participate in this program. Shops must meet specific guidelines surrounding:

• Certification
• Equipment
• Estimating philosophy
• Quality
• Training
• Appearance

Auto body repair facilities: Interested in becoming a Westfield Insurance preferred shop? Learn how to apply.
When experiencing an auto claim, you should first call your insurance agent. He or she will direct you to a preferred body shop in your area. You have the option to take your vehicle to this repair shop or a shop of your choice.

Find an agent today to learn more about our Preferred Provider program and locate a shop near you. We’re here to help you.