Business Insurance - Mid-size Business

A team of experts making sure your bases are covered

That's exactly what you get as a Westfield customer: a team of  consultants ensuring you have the business insurance coverage you need and helping you control risk.  Along with your agent, we're your partner to protect your business.

People working to get to know your business.

Before you're a customer, we're working to get to know your business.  A 'Collab' team (stands for collaboration) made up of underwriting, risk control, claims and billing meets to talk about your account in great detail, to cover all aspects of your business and plan the best way to meet your needs...including needs you might not know you have.

Our knowledge is your action plan.

You don't have to be the expert on business insurance. Or risk. It's our job to work with you and your agent to determine what you need and help you put solutions into action.  When you become a Westfield customer you'll get a list of contact information for the members of your team of experts:

• Your underwriter is going to get to know you. They're not just experienced and knowledgeable, they're involved with your business.  They know how to take care of the specific needs of your type of business, so you won't have to find out after a loss that you don't have the right coverage. We'll work with you and your agent to make sure you don't overlook coverage areas that are commonly missed.
• Consider us your personal risk control consultants. Our risk control team will work with you to identify the specific hazards that your business faces and recommend solutions that will bring you measurable results. We offer a number of services to help you understand and manage your risk issues. The difference with Westfield is that we don't offer "cookie cutter" programs - our key service is your field consultant, a person you work with with who understands your operations and will build our services around your needs. You can also access online tools and resources to help you manage your risk.

On this web site you can access our online risk control assessment, discounts on training materials and our library of safety and health information.

Custom billing

Custom billing: To make billing simple for your complex business, our billing services team works with you to create a customized billing plan:

• Billing statement customized to your situation
• Payment plan based on your needs

Claims service

You don't have to think about billing and claims, because we think about them a lot.

Our customers will tell you, you don't have to worry about claims when you're with Westfield.

Claims management: We're your claims advocate. We go above and beyond to really take care of you and your business. 

• You're prepared thanks to our claims kit, with steps to follow and forms needed if you have a claim.
• Claims are handled quickly.
• You're not in the dark - we're in constant contact.
• You can call us 24/7 for emergencies and large losses.
• We have a proactive workers' compensation program.

Of course, ideally we want to help you avoid losses in the first place, which brings us back to our risk control services and resources to help reduce your risk. 

Discount for Westfield business customers

Cover your business and your personal needs and save money! Business insurance customers get a discount on a Wespak Estate home and auto policy.