Contact Us

Monday through Friday from 8:00 am to 8:00 pm EST
1.800.552.9134 1.800.283.2422


Invoice Tour

Payment Options


To enroll in WICdraw (electronic funds transfer - EFT) simply call us at 1-800-552-9134. There are no installment fees or processing fees when you are on EFT so you can save up to $60 per year! Would you rather complete an enrollment form? Click here, complete the form and fax, email or mail it to us!


To get started, you will need your 7-digit policy number or 10-digit account number.
Note: Your access code is your 5-digit zip code.
**Processing fees may apply.


Pay your bill by calling 1-800-766-9133. All you need to get started is your access code, which is your 5-digit zip code. **Processing fees may apply.


Coming Soon: New Text2Pay service. Please note that current bill alerts & payment reminders will end on 10/22/17. For now, you can pay your bill online using the online payment and phone options listed above. Questions? Call Customer Care @ 800-552-9134.


Traditional Mail
Westfield Insurance
PO Box 9001566
Louisville, KY 40290-1566
Overnight Mail
Westfield Insurance
6716 Grade Lane, Building 9,Suite 910
Louisville, KY 40213

Need to pay your Flood Insurance?

Visit and be sure to have your bill handy.

Or Mail to :
Westfield Insurance Company
Flood Insurance Processing Center
PO BOX 731178
Dallas, TX 75373-1178

** Some accounts may be subject to a $24.95 processing fee collected by Paymentus at the time of the each payment transaction, with a $3,000 limit per transaction. To our Maryland and North Carolina large commercial account customers: We are unable to accept online, phone or text payments in the states of Maryland and North Carolina for large commercial accounts. We apologize for the inconvenience this may cause however, you may enroll in EFT. Click here for more information about EFT and the enrollment form.

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