Billing

Payment Options

Automatic Withdrawal (Save up to $60 a year!)

We waive the monthly installment fee when you pay by electronic funds transfer (EFT). Let us do the work for you! With your approval, we draw payments directly from your checking, savings or credit union account. Click Here for an enrollment form you can mail or fax to us.

To Our Maryland and North Carolina Customers: We are no longer able to accept online or pay by phone payments for the states of Maryland and North Carolina. We apologize for any inconvenience this may cause you. For an easier payment option, try automatic monthly withdrawals (EFT)! Let us do the work for you! With your approval, we draw payments directly from your checking, savings or credit union account. Click Here for an enrollment form you can mail or fax to us.

Pay Online

Pay your bill online through JPMorgan Chase Pay Connexion (up to $5,000 per transaction). A $5.95 processing fee is collected by JPMorgan Chase for each transaction. For your convenience, all Westfield customers are pre-registered to pay online. **Your access code is your 5-digit zip code.** Some restrictions may apply

• View online payment status:
After you pay your bill online, you can view the status of your payment.
• Once you log in, follow these steps:
  • For checking or savings account payments made today, click "Pending Payments."
  • For credit card payments, click "Payment History."
  • For checking or savings account payments made prior to today, click "Payment History."

Pay by Phone

To make a payment by phone, call JPMorgan Chase Pay Connexion’s automated toll-free telephone number, 1.800.766.9133. A $5.95 processing fee is collected by JPMorgan Chase for each transaction. Terms and conditions

PC Banking

See your financial institution or online bill payment service for details.

Mail

All payments can be mailed to us at:

Regular Mail Westfield Insurance PO Box 9001566 Louisville, KY 40290-1566

Overnight Mail Westfield Insurance 1 Park Circle Westfield Center, OH 44251

Billing Questions?

Customer service is our priority. Our business hours are Monday through Friday, 7:00 a.m. to 6:00 p.m., EST. We will answer your e-mail or after-hours voice mail within 24 hours. To contact us:

E-mail: Billing@westfieldgrp.com
Phone: 1.800.552.9134
Fax: 1.800.283.2422

About Your Invoice

Interactive tour of the invoice
EFT Schedule Enhancements
Frequently asked questions about the invoice