Billing
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Special Notice
State of Iowa – Counties of Clay, Dickinson, Emmet, Kossuth, Lyon, O’Brien, Osceola, Palo Alto, Plymouth, and Sioux.
As of April 19, 2013 a special stop code will be placed on all accounts due to a severe storm system on April 9, 2013 in the above counties in Iowa.
We have allowed an adjustment to the normal billing cycle for 60 days. During this time, invoices will continue to be sent and money will be applied normally – Westfield is giving the additional time for customers to pay without fear of going into cancellation for non-payment.
Any questions please contact Billing Customer Care Center at 1.800.243.0210, extension 4300123.
Automatic Withdrawal (Save up to $60 a year!)
We waive the monthly installment fee when you pay by electronic funds transfer (EFT). Let us do the work for you! With your approval, we draw payments directly from your checking, savings or credit union account. Click Here for an enrollment form you can mail or fax to us.To Our Maryland and North Carolina Customers: We are no longer able to accept online or pay by phone payments for the states of Maryland and North Carolina. We apologize for any inconvenience this may cause you. For an easier payment option, try automatic monthly withdrawals (EFT)! Let us do the work for you! With your approval, we draw payments directly from your checking, savings or credit union account. Click Here for an enrollment form you can mail or fax to us.
Pay Online
Pay your bill online through JPMorgan Chase Pay Connexion (up to $5,000 per transaction). A $5.95 processing fee is collected by JPMorgan Chase for each transaction. For your convenience, all Westfield customers are pre-registered to pay online. **Your access code is your 5-digit zip code.** Some restrictions may apply- View online payment status: After you pay your bill online, you can view the status of your payment.
- Once you log in, follow these steps:
- For checking or savings account payments made today, click "Pending Payments."
- For credit card payments, click "Payment History."
- For checking or savings account payments made prior to today, click "Payment History."
Pay by Phone
To make a payment by phone, call JPMorgan Chase Pay Connexion’s automated toll-free telephone number, 1.800.766.9133. A $5.95 processing fee is collected by JPMorgan Chase for each transaction. Terms and conditionsPress ‘2’ to bypass the reference code on commercial accounts
Pay Flood Insurance
Pay your Flood Insurance here. You will need your policy number and pin from your bill.
PC Banking
See your financial institution or online bill payment service for details.|
Regular Mail Westfield Insurance PO Box 9001566 Louisville, KY 40290-1566 |
Overnight Mail Westfield Insurance 1 Park Circle Westfield Center, OH 44251 |
Billing Questions?
Customer service is our priority. Our business hours are Monday through Friday, 7:00 a.m. to 6:00 p.m., EST. We will answer your e-mail or after-hours voice mail within 24 hours. To contact us:
E-mail:
Billing@westfieldgrp.com
Phone: 1.800.552.9134
Fax: 1.800.283.2422
About Your Invoice
Interactive tour of the invoiceEFT Schedule Enhancements
Frequently asked questions about the invoice