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About Us - Inclusion Statement

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Westfield's Commitment to Inclusion

Westfield Group is a leader today, after 160 years of continuous operations, because at the core of our business is an enduring commitment to doing what is right for our customers, independent agency partners and employees. Respect for people is a cornerstone of our Westfield Group mission/vision.

Westfield embraces the differences among people through a policy of inclusion. We pledge to welcome and value the unique characteristics of customers, agents and employees that contribute to making our organization vital and strong.

In recent years, through an investment in research, we have expanded our insight into the needs and expectations of customers, agents and employees. This knowledge is guiding decisions that generate high levels of satisfaction and business performance.

We also invest significantly in the training and development of our employees, fostering the skills to thrive and achieve in a highly empowered workplace. Our Westfield culture of empowerment supports a goal of service excellence, while offering employees an enriched work experience.

Being an insurance and financial services organization, our primary Westfield product is the peace of mind that comes from the promises we make. I confidently believe that character in the marketplace is Westfield's sustainable competitive advantage. Our longstanding commitment to respect for people is the foundation for Westfield's proud legacy and future success.

Sincerely,

Robert Joyce
Executive Chair
Westfield Group


 

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